We do not accept returns or exchanges unless the item you purchased is defective. Goods should be inspected at the time of delivery and if damaged please refuse to accept the package and return the package to the delivery person. If you receive a defective item, please contact us immediately at the time the goods are delivered by the Courier via firstname.lastname@example.org with details of your order, the product and the defect. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product and if it is not possible to replace the product, then we will refund the purchase price.
The product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition and must be unused and unmodified in any way.
Refunds do not include any shipping and handling charges. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Some items cannot be returned and these include – All comics, graphic novels, books, magazines and printed material.
Cancellation by you (customer / buyer)
No cancellations are allowed once the order has been placed. You agree and acknowledge that you are not entitled to cancel any orders made by you on this Website.
Cancellation by bombaydragon.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on availability of products for purchase, inaccuracies or errors in product or pricing information, technical or technological problems or problems identified in relation to credit / debit fraud. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled by us after your credit / debit card has been charged and if the product you have ordered has not been dispatched by us, the said amount will be refunded to you. Website does not accept liability for you not being able to receive the product after it has been dispatched by us. Unless otherwise provided herein, you are not entitled to a refund for the amount charged on your credit / debit card.